Frequently Asked Questions
Q: How do I contact the police department?
A: Emergencies, dial 911. To report a crime that does not require an emergency response, please contact (830) 393-2535. For general information and/or business related questions, please contact (830) 779-4541 x1.
Q: Will the police check my residence while I am out of town?
A: Yes. You can either fill out an out of town notice and submit it to the police department HERE or come to the department to request the check. You will be asked information to include date of departure and return. Please note: If you return prior to the given date, you must come to the department to cancel the check. This is only so we can ensure that the person cancelling the request is legitimate.
Q: Can I get a copy of a police or accident report?
A: Yes. The rules of the Open Record Act may apply. Please contact City Hall at (830) 779-4541 x2 for information on obtaining these reports.
Q: If I receive a traffic ticket or court summons, where do I go to take of it?
A: You can go to the office of the court clerk, located in City Hall, 102E Chihuahua, La Vernia, Texas 78121. If you have questions regarding the citation please contact that office at (830) 779-4541 x2
Q: What community services does the police department provide?
A: In addition to the security checks, the department will also provide community awareness briefings. Please contact (830) 779-4541 x1 to discuss your needs.