QUICKLINKS

Welcome to the Utilities Department

 

Billing, Jenny Begole: 830-460-9290

Public Works Director, David Mahula:  830-743-9827

For after hours emergencies, please contact the

On-call Employee at 830-581-8002

OR, if you unable to reach someone at the number listed above please call

Wilson County Sheriff's Office at 830-393-2535

 

Mission: To provide our customers with safe drinking water, an adequate supply of water for our daily essential needs, and react in a timely, professional manner to all citizen requests.

 

For your convenience, we now accept Payclix. Click below to access your account and make a payment.

 

          

 

 

Supporting Documents:

Welcome Packet with Water Application

Disconnect Form

ACH Form

NOTE: Effective June 2016, your water bill will be due on the 15th of every month.

Utility Bill Payment Options

There are a few different ways to remit payment for your utility bill. Check the list below and find the way that works the best for you. 

Online:

Online payment can be made at https://payclix.com/log_in.cfm (All payments made this way will NOT be charged a service fee)

In Person:

  • Office hours are Monday-Friday 8:00 AM to 5:00 PM
  • Payments can be made by credit 

After Hours

* Night drop box is located on the side of the building (Bluebonnet/FM 775 side). Please enclose utility stub with check. (Note: The city is NOT responsible for cash placed in the night drops with your utility stub. 

Other Option:

* Auto pay using ACH Drafting (Authorization for Direct Debit Payment Form must be submitted w/ an attached voided check. Form can be found in supporting documents above.

* Auto pay using PayClix (Visa, Mastercard, Discover and American Express) Please note: Recurring credit card payments are processed on the 14th of each month

*Online bill pay through a bank or credit union, if offered at your financial institution

Consumer Confidence Report

 

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